Contact Support & Merchant Assistance
Have questions about integrating our UPI gateway? Need help setting up your merchant dashboard or webhooks? Send us a message or explore our support resources below.
Send Us a Direct Message
Fill in your details below. Our technical team responds to all inquiries within 2 to 4 business hours.
Direct Communication Channels
Best for general questions and billing inquiries.
Assistance with webhooks, code samples, and tokens.
Urgent payment gateway issues are monitored 24/7.
Need Immediate Code Examples?
Check our interactive documentation. We have copy-paste snippets for PHP, Node.js, Python, and raw cURL.
View API DocumentationFrequently Asked Support Questions
Here are quick answers to the most common questions our merchants ask.
How do I get my API key?
Log into your dashboard. Navigate to the Developer Settings tab. Your secret user token will be ready to copy.
Do you support webhooks?
Yes. When a customer pays successfully, our engine sends an instant POST request to your webhook URL with full order data.
How does payment verification work?
Our automated verifier matches UTR numbers and sender notifications directly with your PhonePe receiver account.
Can I use PhonePey on mobile apps?
Yes. Our API returns UPI intent deep links that trigger apps like PhonePe, Google Pay, and Paytm directly on iOS and Android.
Is there a setup or joining fee?
No. We have zero setup fees. You only pay for your selected subscription plan with no hidden transaction cuts.
What happens if a customer overpays?
Our engine checks for the exact order amount. If the amount does not match, the order is flagged for manual review in your dashboard.
Four Steps to Launch Your UPI Gateway
Follow these simple steps to go live with PhonePey today.
Create Account
Sign up in under 60 seconds with your email address.
Link Receiver
Add your PhonePe UPI VPA or business number to receive money.
Connect API
Use your user token in our simple REST API endpoint.
Accept Payments
Start collecting 100% of customer payments directly in your bank.